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Maintaining Windows 10

Course Overview

In this course, students will learn how to manage and troubleshoot Windows 10. This course will deep-dive into the architecture and tools used for managing, monitoring, and troubleshooting the OS, Apps, and hardware. Students will learn about proactive and troubleshooting methodology, and how to identify and mitigate common issues.

What You’ll Learn:

  • Use Windows troubleshooting and monitoring tools.
  • Troubleshoot Windows installations.
  • Troubleshoot application installation issues.
  • Troubleshoot web browser settings.
  • Troubleshoot Windows authentication.
  • Troubleshoot hardware issues related to Windows machines.

Prerequisites

  • Basic understanding of computer networks and hardware concepts.
  • Basic understanding of OS and Application concepts.
  • Experience with using the Windows OS.

Course Staff

Brian Hinkelman

Brian Hinkelman

Sr Content Developer

Brian has over 20 years' experience in IT, working as a Desktop Technician, Network Administrator, IT Manager and Web Application Developer. In recent years, he has worked as pre-sales engineer in the enterprise space, and formerly a Microsoft Datacenter TSP. Brian now manages the Modern Desktop track at Microsoft Worldwide Learning.

  1. Course Number

    MD-100.4
  2. Classes Start

  3. Classes End

  4. Estimated Effort

    12-18 hours in total
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